What to Expect at Your Appointment
Your appointment is handled entirely in-house by our experienced jewelers. We’ll walk you through the evaluation, answer any questions, and confirm next steps before any work begins. There’s no pressure to proceed — just clear guidance and professional care for your jewelry.
Select a time below to reserve your appointment.
Why East Valley Clients Trust Our Stone Repair & Replacement
All stone repairs and replacements are completed on-site by our master jewelers—never outsourced—so your jewelry remains under our care at every step.
We inspect prongs, tighten loose stones, and reset or replace stones using techniques designed to protect both the stone and the setting.
We’ll review repair versus replacement options, explain stone matching when needed, and provide clear pricing and timing before any work begins.
For more than 20 years, Chandler, Gilbert, Mesa, Tempe, and East Valley clients have trusted us with delicate stone repairs handled the right way.
What Stone Repair & Replacement Clients Are Saying
I had a loose center stone and worn prongs. They tightened and secured everything in-house and explained each step clearly. The ring feels solid again.
I lost a small diamond and was worried about how it would be replaced. They matched the stone beautifully and handled the repair with great care.
They inspected my setting, explained the repair versus replacement options, and gave me a clear timeline. The finished piece looks perfect.
Trusted by Chandler and East Valley clients for secure, in-house stone repair and replacement.
Stone Repair & Replacement Questions
Do I need an appointment for stone repair or replacement? +
Walk-ins are welcome for quick questions, but booking an appointment ensures a jeweler has dedicated time to inspect your setting, evaluate prongs and stone security, and explain repair or replacement options with clear pricing and timing.
Can you fix a loose stone or repair worn prongs? +
Yes. Loose stones and worn prongs are common issues we repair. We inspect the setting and secure the stone to restore safety, durability, and long-term wear.
Can you replace a missing diamond or gemstone? +
In most cases, yes. We match size, shape, and appearance to your existing stones and review replacement options based on your piece and budget.
How long does stone repair or replacement take? +
Repair time depends on the work needed. Simple repairs may be completed quickly, while sourcing a matching stone may take longer. We provide a clear timeline during your appointment.
Will I get pricing before the repair is done? +
Yes. We explain your options and provide pricing before any work begins so you can make an informed decision.
Is there any obligation to move forward with the repair? +
No. Your appointment is pressure-free. You can review the repair options and decide what feels right.
Trusted in Chandler and the East Valley for secure, in-house stone repair and replacement.
