What to Expect at Your Appointment
Your appointment is handled entirely in-house by our experienced jewelers. We’ll walk you through the evaluation, answer any questions, and confirm next steps before any work begins. There’s no pressure to proceed — just clear guidance and professional care for your jewelry.
Select a time below to reserve your appointment.
Why East Valley Clients Trust Our Expert Jewelry Repair
Your jewelry is repaired on-site by our master jewelers—never outsourced or shipped away—so it stays under our care from start to finish.
From prong tightening and stone setting to soldering and refinishing, we focus on clean workmanship and secure results built for everyday wear.
We’ll evaluate your piece, explain the safest repair options, and provide a clear estimate and turnaround time before any work begins.
For more than 20 years, Chandler, Gilbert, Mesa, Tempe, and East Valley families have trusted us with meaningful jewelry repairs done the right way.
What Jewelry Repair Clients Are Saying
I brought in a ring with loose stones and a worn prong. They repaired everything in-house and explained the process clearly. It looks secure and flawless again.
I needed a repair done on a ring that has a lot of sentimental value. They were honest about what was needed and handled it with great care.
Booking was easy and the turnaround was exactly what they told me upfront. My jewelry was cleaned, repaired, and returned looking better than expected.
Trusted by clients across Chandler and the East Valley for professional, in-house jewelry repair.
Expert Jewelry Repair Booking — Frequently Asked Questions
Do I need an appointment for jewelry repair? +
Walk-ins are welcome for quick questions, but booking an appointment ensures our jeweler has dedicated time reserved to evaluate your piece, explain repair options, and provide clear pricing and timing.
What types of jewelry repairs do you handle in-house? +
We perform most repairs in-house, including prong tightening, stone setting, chain and clasp repair, soldering, ring resizing, refinishing, and inspections. If a repair requires a specialty service, we’ll explain options before you decide.
How long do most jewelry repairs take? +
Timing depends on the repair type and complexity. Some repairs can be completed quickly, while others may take several days. At your appointment, we’ll provide a clear estimated turnaround time before any work begins.
Can you repair jewelry with loose stones or worn prongs? +
Yes. Loose stones and worn prongs are common issues we address. We’ll inspect settings and recommend the safest repair approach to help keep your stones secure for everyday wear.
What should I bring to my jewelry repair appointment? +
Bring the piece you’d like repaired and any related paperwork you have (appraisal, receipt, or stone report). If the repair involves matching a finish or clasp style, bringing the matching piece (like the other earring or bracelet) can help.
Trusted in Chandler and the East Valley for professional, in-house jewelry repair.